PRIVACY POLICY
In accordance with the regulations in force on Personal Data Protection, we inform you that your data will be incorporated into the treatment system owned by WINDSURFERS PARADISE SL with CIF B58912445 and registered office at LES CORTS, 23 08349, CABRERA DE MAR (BARCELONA), in order to answer your questions and send you related information that may be of your interest. In compliance with current regulations, WINDSURFERS PARADISE SL informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts.
While you do not inform us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use them for the aforementioned purposes.
WINDSURFERS PARADISE SL informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated way. That is why WINDSURFERS PARADISE SL undertakes to take all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate.
In accordance with the rights conferred by the current regulations on data protection may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their personal data and consent given for the treatment of them, directing your request to the postal address indicated above or to the email ANA@WINDPARADISE.COM.
In turn, we inform you that you can contact the Data Protection Delegate of WINDSURFERS PARADISE SL, by writing to the e-mail address dpo.cliente@conversia.es or by calling 902877192.
You can go to the competent Control Authority to present the claim that you consider appropriate.
TERMS & CONDITIONS
1. PRICES
All the prices shown in our products are always including taxes.
The prices published on the website may be revised and modified if the conditions require it at any time.
2. PRODUCTS ON OFFER
All the products that are in promotion at a special price will be shown on the web with the offer price and the usual price. These offers will be available until the end of stock or end of the promotion.
Offers are not cumulative to other offers, except in cases of special coupons or specific cases where specified. In case of non-cumulative offers, the offer with the highest discount will always be applied.
3. WARRANTY
The products have the legal guarantee of 2 years for new articles.
Defects or damage due to incorrect use or handling of material or wear caused by normal use thereof, are not included in this warranty.
The repair, payment or replacement will take place within a maximum period of 3 months.
4. DELIVERY AND DELIVERY TIMES
The delivery times are computed counting working days (Monday to Friday) and can be altered by local or national holidays. If the chosen form of payment is a bank transfer, these terms can be modified, since the order will be sent when we have the confirmation of the bank transfer.
The shipments are made by courier (Seur), the delivery times are from 1 to 3 days in the Peninsular shipments and from 2 to 7 days for shipments abroad. For all products where a different delivery period is not specified.
Free shipping on orders of more than:
- € 75 for peninsular and Balearic shipments (Spain).
- € 100 for shipments to the Canary Islands, Ceuta, and Melilla (Spain). *
- € 150 for shipments abroad.
* For shipments to the Canary Islands, Ceuta and Melilla will always be charged 49 € of customs charges.
ATTENTION:
- In no case will be sent to postal sections.
- On certain dates such as Christmas, Kings, bridges or holidays, we do not guarantee that the delivery is made on time, due to the volume of merchandise of the transport agencies or decrease of the days of service.
- In case of adverse weather conditions, we do not guarantee that delivery will be made within the deadline.
- It reserves the right to modify the delivery terms and the type of delivery without prior notice in the case of extraordinary orders or special cases.
5. RETURNS
We have a customer service to solve any problem with our items or shipments, through which we try to offer a fast and efficient service to our customers.
If for any reason you are not satisfied with your order, you have a period of 30 calendar days, counting from the date of delivery of the order, to return it.
You have to send us the product in perfect conditions, without using it and in its original packaging, including warranties, labels, and instructions for use. The return shipment to our warehouse is the responsibility of the customer but in case of change, you will not have to pay the shipping costs of the new order.
Once we receive the goods in our warehouses and verify that all the above conditions are met, and the amount will be refunded in accordance with the payment method, and, if applicable, the shipment of the new product:
To return a product you must contact our customer service department: shop@radz-hawaii.com.